What to do if an Android Mobile Hotspot is not Working on a Laptop

android mobile hotspot not working on laptop
What to do if an android mobile hotspot is not working on a laptop

Many of us have successfully started adapting to the new work culture i.e., working from home after the year 2020. No doubt it has become more convenient than before, as you only need a laptop and a working Wi-Fi connection to start with your daily professional tasks. However, sometimes you might need to connect to your mobile hotspot because; (a) You are on the run, and (b) You don’t trust those free public Wi-Fi hotspots. But again, what if this alternative misfires? What to do if an android mobile hotspot is not working on a laptop?

Well, let’s try to find out!

What to do if an android mobile hotspot is not working on a laptop?

Despite of your patience, if your android mobile hotspot is not working on your laptop, then you might need to implement the following fixes right away.

  • Move closer to your device.
  • Restart your laptop as well as your android phone.
  • Try running the connection troubleshooter.
  • Toggle the hotspot on/off.
  • Disconnect it by “forgetting” the network.
  • Add your laptop to the “Allowed Devices” list.
  • Try decrypting your mobile hotspot.
  • Switch the Wi-Fi band.
  • Disable the “Turn hotspot off automatically” option.
  • Disable the Wi-Fi if connecting through USB or Bluetooth.
  • Disable Airplane mode.
  • Upgrade your phone’s and laptop’s firmware.
  • Reset network settings.
  • Check your mobile data usage.
  • Change the SSID and password of the hotspot.
  • Update your laptop’s network drivers.
  • Degrade your laptop network drivers.
  • Disable the firewall and VPN temporarily.
  • Contact your carrier provider.

Move closer to your device:

Yes, the first thing you can try is moving closer to your android device to fix this problem.

I know, it sounds weird but there is a reason behind it.

Every active Wi-Fi or Bluetooth connection has a certain maximum range (mostly > 10m). And therefore, it gives up the connection, if a user surpasses the given range, or if something is getting between the laptop and the android device. 

As a result, you might want to make sure that you move your physical location near that 10m range.

Restart your laptop as well as your android phone:

Secondly, if you are facing the android mobile hotspot not working on the laptop issue, then you can try restarting your Android phone as well as a laptop. 

Now you may ask, how will it help?

Well, restarting is one of the most basic solutions that every tech expert suggests to a user. Restarting the tech devices corrects itself from a glitch that is causing the problem, and in this case, it will correct your android device and laptop, so that any glitch inside the hotspot feature can be removed, resulting in a better performance.

Try running the connection troubleshooter:

Now, if restarting your devices didn’t help you in any way, then you might want to try running the connection troubleshooter. By running the “Windows Internet troubleshooter” it will instantly diagnose any loophole in the system, and then try to fix it.

So, if you want to try it, then you can follow these simple steps:

  • Click on the “Start” button.
  • Now, go to the “Settings” option.
  • Then, go to the “Update & Security” option.
  • After that, click on the “Troubleshoot” option from the left pane.
  • Next, click on “Internet Connections.”
  • Lastly, click on the “Run the troubleshooter” option and wait for the results to chime in.

Toggle the hotspot on/off:

Next, you can simply toggle on/off the hotspot option from your android phone, as it will refresh the hotspot connection, and then force your laptop to connect it again.

Disconnect it by “forgetting” the network:

Many times, turning the hotspot toggle on/off won’t work well for you, because probably there is a problem with the data that was previously fetched into the laptop. 

Therefore, try pressing or clicking that “Forget Network” option on your laptop, which will effectively delete every previously fetched information of your mobile hotspot and give you a clean slate to start again. 

So, if you are ready to try this method, then simply navigate to your Wi-Fi network > right-click on it > “Forget.” After that, enter your Wi-Fi password freshly, and connect to your android hotspot.

Add your laptop to the “Allowed devices” list:

Some android devices like, Samsung Galaxy devices have this dedicated section called “Allowed Devices” inside the hotspot settings, which only allows those devices to use the Wi-Fi hotspot which has been permitted to.

Therefore, you need to check that specific segment inside your android mobile device, and if it exists, then make sure you add your laptop to that list.

Try decrypting your mobile hotspot:

Android mobile hotspots come packed with this feature which allows a user to encrypt his/her mobile hotspot with a password and security like a normal Wi-Fi router

But this specific security feature can also create this type of nuisance, so it is better to decrypt your mobile hotspot at once, i.e., remove your password and WAP encryption, and then try connecting it with your laptop.

Moreover, many old versions of Windows aren’t compatible with this kind of hotspot security.

Switch the Wi-Fi band:

As the technology has evolved, the Wi-Fi bands have also improved a lot, thus giving us much higher internet speed. But sometimes our laptop network drivers are not compatible with the new 5Ghz and 6Ghz bands. And therefore, it becomes necessary to switch to the 2.4Ghz band, to create a successful android mobile hotspot connection.

Below are the steps that will help you in this process:

  • Open “Settings” on your android phone.
  • Then, choose “Network & Internet.”
  • Now, select “Hotspot & Tethering.”
  • After that, tap on the “Set up Wi-Fi hotspot” option.
  • Lastly, select the “2.4Ghz” option, under the “Select AP band” section and save the changes.

Disable the “Turn hotspot off automatically” option.

Many android phones come packed with this unique feature which helps in saving battery as well as data. This feature helps the Wi-Fi hotspot to turn itself off automatically after a certain period of time if it detects that no devices are connected. 

Although, this feature might be stopping your laptop from reaching out, and therefore it is recommended to disable this feature temporarily.

Disable the Wi-Fi if connecting through USB or Bluetooth.

Many android phones also allow a user to connect to the internet using the USB tethering or Bluetooth tethering option. But, if you have kept the Wi-Fi feature enabled, then it will constantly search and connect to other nearby Wi-Fi networks, thus causing this issue. 

Therefore, it is recommended to disable the Wi-fi feature temporarily when trying to connect with the hotspot through USB or Bluetooth.

Disable Airplane mode:

It is no rocket science that most of the feature, including the mobile hotspot feature on an android smartphone, gets blocked when Airplane mode is enabled. 

Therefore, always disable the airplane mode while trying to connect to the mobile hotspot.

Upgrade your phone’s and laptop’s firmware:

This is yet another accurate solution that you can try if your mobile hotspot is not working on your laptop, because updating the software will remove any kinds of software bugs. Plus, your OS will get updated with a fresh look and new features.

Reset network settings:

You can also try resetting your device’s network settings. By resetting your network settings, you permit your mobile as well as your laptop to remove all the stored settings and information that was stored previously. In short, it is like giving your device a clean slate to restart again. 

So, if you want to give it a try then follow the instructions that are mentioned below:

For Android:

  • Go to the “Settings” app of your android phone.
  • Now, go to the “System” option.
  • Then go to the “Reset options.”
  • Finally, tap on “Reset Wi-Fi, mobile, and Bluetooth”, and then on “Reset Settings.”

For Windows:

  • Go to the “Start Menu.”
  • Then, head towards the “Settings” menu.
  • Now, click on the “Network & Internet” on the left sidebar.
  • After that, select “Advanced Network Settings.”
  • Next, you need to select “Network Reset.”
  • Now, select “Reset Now.”
  • A confirmation pop-up will appear on the screen.
  • Select “Yes.”
  • Finally, Windows will reboot and all your network adaptors will get restored to their default factory settings.

Check your mobile data usage:

It is no brainer that your android mobile hotspot works on your data pack that is provided by your network provider. So, always make sure that you first check your existing data pack limit. If it has already reached the maximum limit, then technically your mobile hotspot won’t work. Plus, you can also verify this part without calling your network provider by disconnecting it from your laptop, and then using it on your phone. 

Change the SSID and password of the hotspot:

Try changing your SSID of the hotspot to see if there is any kind of error in it, as many users had reported that they had difficulties while connecting to the hotspots which have spaces in their SSID names. Plus, also try to change your password along with it. You can easily change the SSID name by accessing the settings page of your Android device.

Update your laptops network drivers:

Windows laptop is generally equipped with network drivers that helps a user to connect to the available Wi-fi networks and Wi-Fi hotspots. 

Although, if your laptop’s network driver is outdated, then it might be the one that is causing the problem. So, it is better to update them as soon as possible to rectify this error.

Note: Always download new drivers from the official website.

Degrade your laptop network drivers:

Now, as mentioned above, if the drivers are outdated, a user needs to update them in order to solve the issue. But many a time, the new updated drivers are not compatible with the OS version of a laptop. Therefore, I recommend degrading it to the default version, so that it gets restored to its default value and works properly.

Disable the firewall and VPN temporarily:

A firewall and VPN are great cybersecurity tools to protect your device from any unwanted cyber threat. Although, sometimes VPN or firewall is so strong that it can also block the new hotspot connection instantly.

Therefore, it is better to disable the firewall or VPN temporarily and see if the hotspot is functioning as intended. Moreover, see if that particular mobile hotspot connection is in the allowed list of firewalls. If it is not, then better add it manually.

Contact your carrier provider:

Lastly, if nothing mentioned above is working for you, then it is high time that you contact your network provider for the solution. Many times, it is not the fault of your android mobile or laptop, but of your network provider. Maybe your network provider has not enabled the hotspot feature on your mobile phone.

Final Remarks on “what to do if the android mobile hotspot is not working on the laptop?”

After this long discussion, it can be easily said that the android mobile hotspots are not perfect, and can sometimes cause trouble to their users.

So, if you are in a situation where you are unable to use your mobile hotspot, then I will surely recommend you follow these above-mentioned solutions to get it rectified in a few minutes.